Snapchat is a social network that allows users to send messages primarily via snaps (pictures and videos). The app has many uses among younger generations, and it is competing with Instagram to become the first choice of gen z.
This article explains how to fix Snapchat when Snapchat won’t open, fails to load, or crashes when it doesn’t have any data to store. Any user with problems using Snapchat can use this walkthrough whenever they need it. Find further details here.
Snapchat Won’t Open
There are several reasons why Snapchat won’t open. Restarting the app or, if that doesn’t work, restarting your phone is the most usual solution. Additional troubleshooting techniques when Snapchat won’t open include removing conversations and clearing the app’s cache.
Data corruption is one of the main causes of app crashes and malfunctions. The program’s memory may have had a specific data segment, such as cache or temporary data, that was corrupted and ultimately had an impact on how the app worked.
It’s possible that technical issues with your phone are affecting Snapchat. It’s possible that the version you’re using doesn’t support the newest Snapchat features.
In this article, we will discuss each possible reasons why Snapchat won’t open in detail and provide easy-to-apply solutions.
Install Snapchat Updates
You might be using an older version of Snapchat that has a bug or is incompatible with the operating system of your phone or another piece of software if you haven’t updated your apps in a while.
It’s a good idea to keep automatic updates enabled in the Settings app on your phone, but if you need to upgrade Snapchat, you may do so on your iPhone or Android device by going to the App Store.
Find out if Snapchat is down
Snapchat is a trustworthy platform. Generally speaking, if you are experiencing trouble using the service, the fault is generally with your phone rather than Snapchat.
However, since no service can guarantee 100% availability, it’s important to evaluate if Snapchat’s network is down which could be the reason why Snapchat won’t open. You may quickly check the status of Snapchat’s network via DownDetector, or simply type “Is Snapchat down” into Google.
Check Apps Permissions
Is Snapchat primarily functional, yet there are other functions that are restricted? Imagine, for instance, that you are unable to capture photos or apply filters. It looks like you haven’t given the app the proper permissions to access all of your phone’s functionalities, which would explain this permissions issue.
Make sure all of the permissions are enabled by opening the permissions settings otherwise it is possible that Snapchat won’t open.
Do this if you have an iPhone:
- Start the Settings application.
- Select Snapchat from the list of apps by scrolling down.
- Swipe the button to the right to enable each permission; crucial permissions to enable are Location, Photos, Camera, Cellular Data, and Microphone.
Having an Android device:
- Launch the Settings application, then select Apps & notifications.
- Tap or look for Snapchat in the list of installed apps. View every app.
- Click on Permissions.
- Verify each permission and activate it.
Not using the beta version of Snapchat
Users who wish to test out changes and features that aren’t yet available to other users can access Snapchat Beta. A great approach to assist Snapchat’s app developers is to use Snapchat Beta to rate a feature’s usefulness, issues, and bugs.
Before making them available to all customers, businesses can test new features and updates via beta programs, garnering valuable user feedback and correcting faults as they go.
But the bugs that come with the beta version can cause problems when Snapchat won’t open. If you are using the beta version of Snapchat and facing issues you should go back to the stable version.
Simply visit the Snapchat app page in the Google Play Store if you are an Android user. To reach the bottom, scroll down. A box stating that you are an app beta user can be found. Simply click the “leave” button, and after two to three minutes you won’t be a beta user anymore and will have to reinstall the app to finalize the process.
Restart Snapchat app
The easiest way to fix a software bug is frequently to just “reboot” the affected app. In other words, stop using Snapchat and start it again. Here are instructions on how to close an app on iOS and Android, in case you need a reminder of how to accomplish that.
Try restarting the phone (here’s how to restart an iPhone) if it doesn’t resolve the issue. Rebooting your phone as a whole frequently works to fix issues with apps like Snapchat.
Turn Airplane Mode on and off
Turning airplane mode on and off can do wonders sometimes. It can reset your connection. Your connection may occasionally suddenly lose service. Airplane Mode on and off again frequently solves the issue.
The following are the procedures to enable airplane mode on an Android phone:
- Toggle it on or off by selecting Settings > Network & internet > Airplane Mode.
- From your home screen, swipe down and select Airplane Mode to turn it on or off.
- All connections are cut off when in Airplane Mode, although you can turn on Wi-Fi while keeping cellular data off.
If you are using an iPhone, you can go to Settings and select Airplane Mode to turn it on.
Clear the Snapchat cache
If Snapchat is still not functioning properly for you, you may have a problem with corrupted data in the app’s data cache. You can clear the cache if that’s okay.
The steps to clear the cache on an Android phone may differ slightly based on the version of Android you are using, but this is the general procedure:
- Start the Settings application.
- Then select Apps & Notifications.
- Select Snapchat from the list of apps (if necessary, tap See all apps).
- Tap Storage & cache.
- Tap Clear cache.
Reinstall Snapchat app
There is no straightforward way to clear Snapchat’s cache on an iPhone. Reinstall the app from the App Store after uninstalling it first.
Is the internet working?
This might sound obvious, but make sure you have a good connection to the internet. be sure your internet connection is strong. A strong cellular signal or a WiFi connection should be available at the very least. Make sure you have enabled the cellular data permission if you’re using cellular data to access Snapchat.