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This is what you need to know about Growth Hacking

byInside Network
November 16, 2019
inBusiness, Facebook, Management & Organization, Marketing & Tech, Search Engine Optimization
man giving a presentation about growth hacking

Growth hacking combines marketing, product development and measurement to find ways to improve company growth. It often looks for efficient alternatives to expensive campaigns, but lower cost is not guaranteed. The work begins before a product reaches the market: how people discover it, understand its value and continue using it can all become subjects for testing.

Growth hacking strategies you should consider

SEO, content marketing and referral programmes are possible approaches. Blogs can answer questions potential customers already have, while social media can distribute useful material. Promotions, contests and giveaways may attract attention, but that attention is only useful if it reaches people who have a reason to use the product.

Choose a strategy by identifying a problem in the customer journey. If people visit but do not register, the offer may be unclear. If they register but never complete their first task, onboarding may be the issue. If they try the service and leave, acquiring more visitors may simply increase the number of disappointed users.

Gamification and referral incentives are options to test, not automatic routes to viral growth. An onboarding checklist can help when it guides people toward a useful outcome. Extra points or badges that distract from the task may add friction instead. The question is whether the change improves the customer’s experience as well as the business result.

What success stories can teach you

The balance between development and marketing means assessing what works before deciding what to repeat. Dropbox provides a concrete referral example: its own help documentation describes extra storage for eligible referrals after the invited user completes the required steps. The reward is connected to the product’s use rather than being an unrelated prize.

That example does not establish that the same incentive will work for another business. Ask what customers value, what providing the reward costs and whether referred users continue using the service. Famous growth stories often compress years of product improvements and distribution work into one memorable tactic. Treat them as ideas to investigate, not a forecast of your own results.

Run a small, measurable experiment

  1. Find the bottleneck. Use customer conversations and observed behaviour to identify one specific difficulty.
  2. Write a hypothesis. Explain the proposed change, the people it affects and the result you expect.
  3. Choose a primary measure. Define what counts as success before looking at the results.
  4. Set limits. Agree a budget, a review point and conditions that would make you stop.
  5. Record the outcome. Keep the result and the next decision, including experiments that did not help.

For example, a software team might test whether a worked example helps new users complete their first project. The primary measure could be completion within seven days, with support requests and later return visits checked alongside it. Those measures are more informative than the number of people clicking the new example.

A comparison needs enough suitable observations to support its conclusion. A handful of sign-ups or a sudden change in traffic sources can make results misleading. Where traffic is too limited for a useful split test, interviews and usability sessions can reveal problems without pretending to prove a percentage improvement.

Why growth hacking matters

The method can help teams connect product decisions with marketing and customer retention. GrowthHackers describes experimentation and learning as central to this work. The practical benefit is a clearer basis for choosing the next change, rather than treating every creative idea as equally promising.

Include staff time, implementation costs, discounts and support work when judging efficiency. Avoid false urgency, unwanted invitations or confusing subscription flows: a short-term rise in clicks can come with complaints and lost trust. Keep the experiments that create useful, repeatable outcomes and stop those that merely improve a headline number.

Tags: GamingGrowthStartup & Scaleup

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