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Home Real Estate Office space

What are the differences between serviced, managed and conventional offices?

byInside Network
January 31, 2020
inOffice space, Real Estate
There are different kind of office space types

A business can choose conventional, serviced or managed office space. Each option allocates lease length, fit-out, services and responsibility differently. Compare total cost and the required level of control rather than the advertised rent alone. The labels are useful starting points, but the specification and agreement determine what you actually receive.

Conventional offices

Conventional offices are often quoted at a price per square foot or square metre. A lease is required, and the headline rent may exclude significant costs. IT services, communications equipment and furniture need to be taken into account when planning your budget. Terms and incentives depend on the property and negotiation.

The main attraction is the opportunity to organise space around the business, within the landlord’s permissions and applicable requirements. That control also brings work: someone must arrange suppliers, oversee the move and resolve operational problems. A suitable building does not become ready for occupation simply because the lease has been signed.

Ask what condition the premises will be delivered in and what must be provided before staff arrive. Clarify approvals for alterations, repair responsibilities and the condition required at departure. These questions can affect both the schedule and the amount of cash needed before the office is usable.

Serviced offices

A serviced office normally offers a furnished workspace with building services arranged by the operator. Reception, internet, cleaning and shared meeting facilities may be part of the offer, but their inclusion and limits vary. Do not assume computers, dedicated IT support or unlimited meeting-room use are supplied.

This format can reduce the number of tasks needed to get started. It may suit a team that needs usable space quickly or wants a smaller operational burden. However, a low initial outlay does not prove it will be the cheapest arrangement over the full period.

Check access hours, guest arrangements, printing allowances and charges for extra services. Find out whether the room shown during the viewing is the room included in the quote. Confirm the cancellation notice and renewal terms rather than interpreting “flexible” as permission to leave whenever you wish.

Managed offices

A managed office usually combines a dedicated workplace with a provider responsible for an agreed package of design, delivery and operation. The Instant Group describes this approach as sitting between flexible offices and traditional leases; WeWork’s managed offering also describes tailored design and ongoing operations. The details differ by provider.

It may allow more control over layout and identity than a standard serviced room while outsourcing much of the setup. That can be useful for a business with specific requirements but limited capacity to manage a property project itself.

Customisation still needs time, decisions and a budget. Confirm who signs the underlying property agreement, which changes are included and what happens if the team grows or shrinks. A managed arrangement is not automatically short-term, simple or free of exit obligations.

Compare total cost and responsibilities

Request a quote that separates rent, services, fit-out, deposit, price adjustments and exit costs. Confirm who handles IT, access, cleaning, repairs and relevant compliance tasks. The lowest price per desk may not be the least expensive option across the full contract term.

Use the same occupancy period and team assumptions for every comparison. Include one-off expenditure and recurring charges, and identify any tax treatment that needs professional confirmation. Keep refundable deposits separate from expenses, while still allowing for the cash they tie up.

Ask each provider to explain what is excluded. A meeting-room allowance may be adequate for one team and expensive for another. A quote covering ordinary internet access may not meet requirements for a separate network or specialist equipment. Describe those needs before comparing totals.

Match the space to how your team works

Estimate simultaneous attendance rather than assuming every employee needs a desk every day. Then check the busiest expected day. A small average attendance figure will not solve an overcrowded weekly meeting day.

Consider confidential calls, client visits, storage and quiet work. Visit during normal working hours so noise and shared-facility demand are visible. Test a call where permitted, examine the rooms you would actually use and ask how availability is reserved.

For example, a stable team needing a particular laboratory or equipment setup faces different constraints from a temporary project team doing desk work. The right comparison starts with those requirements, not a general claim that one office type is better for every company.

Check the move-in and exit plan

Before committing, agree who is responsible for each step between signing and occupation. Include furniture, connections, access passes and any permissions. A promised opening date should be connected to a realistic delivery plan and a process for handling delays.

At the other end, review notice dates, renewal, removal of equipment and any reinstatement requirements. Ask what happens to mail, telephone numbers and stored information when the agreement ends. These practical details are easier to settle before the business depends on the address.

Choose the option whose service level, control and commitments fit your needs. Where the contract is material or unclear, have an appropriate adviser review the actual terms. A provider’s category name is never a substitute for understanding the agreement.

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